Testimonials --

Abhay Rao

Hi, our trip to Morocco was good.I think that 10 days was a little too long in Morocco and 7 days  would have been ideal..Casablanca and Rabat were a waste of time.The hotels in those cities were also sub par.I wish we had instead stayed longer in Spain.

Arrangements with the tour company were well organized.The tour guide had little knowledge about the history of Morocco,and we would have liked someone more knowledgable. Seville was the best part of the tour,albeit Alpana wasn't there.

Your response time was great,which made us feel more at ease. I made arrangements for my daughter through you recently ,which is my biggest compliment.

Looking forward to working with you in the future.

Syed Asad

Dear Bhavin,

Happy New year too!

The pick-up and drop off to the airport was on time and excellent service. Hotel was brilliant, very comfortable – staff were great and friendly. The country is amazingly beautiful, weather was perfect and the locals were so nice. It felt very different to the rest of the Arab countries – very cultural and non-commercial. Overall it was a good choice, we all enjoyed it. Thanks for making it so smooth, we had no hiccups in the entire process. Well done to you.



Colin Fairlamb
Selous Game Reserve and Dar es salaam

Hello Bhavin.

Safari was amazing. Had a fantastic time and saw the full beauty of the Selous area.

Organisation was first class, everything went to plan. Accommodation was brilliant and the organised Safaris were exceptional. All of my party had an amazing time.Thank you very much for your hard work and diligence in making our holiday a memorable experience. I would not hesitate in recommending your company and will certainly be using your services again in the future

Very best regards

Colin Fairlamb


Alim and Aiysha

A massive thank you to Bhavin and his team on the ground in Zanzibar. You provided a fantastic service by coordinating the transportation of all our wedding guests from the airport to the resort and then back again. The guided tours which were also organized for our guests were thoroughly enjoyed and very well planned. In total, over 100 journeys were organized and to say we were amazed at the professionalism of the team is an understatement. Thank you again to everybody at Rickshaw Travels for your hard work and patience and for making sure that the whole process ran so smoothly.

Petra and Ulli

Hi Bhavin,
i want to say thank you for the perfect organisation for our trip to Tansania. It was our first trip to Afrika and our first Safari and we are very happy that we have done it with Rickshaw Travels.
We live in Germany and especially Bhavin from the U.K. called and advised me a lot concerning our travel intentions. He booked the Selous Serena Camp for us and organised the in and outcoming flights from Dar -Selous-Sansibar.
At our arrival in Dar we went to the office of rickshaw travel and there the staff and ecspecially Andrea took care of us .All of them were very friendly and helpful.
The lodge in Selous was georgious,the manager elliot and the rest of the staff was looking after us like "v.i.p." people.  It was wonderful and the treatment and service amazing !!!, even the food was like in a five star hotel. During the safari we saw all the animals (our ranger made sure that we saw all of them,he was very ambitious) .It was such a nice experience and adventure. For sure it was not our last trip to Afrika and our last safari.
I will recommend Rickshaw Travels to all my friends and family because of their excellent service.
Best regards
Petra and Ulli

Sukh Johal and Amandeep Dogra
Honeymoon - Tanzania/Zanzibar

I was very skeptical about booking a safari trip for our honeymoon especially with all the stories you hear. We were recommended Rickshaw Travels by our photographers. We met Bhavin and he listened to what we wanted, gave us practical tips and told us where to go and what to do. He answered all my questions and would find out further information if I needed it. I have food allergies and he had communicated this for me throughout the trip. We both felt confident and excited about the trip. 
Our trip included a 5 night safari trip with 4 nights in Zanzibar :)
We stayed in Serena lodges whilst on safari it was truly break taking, the views, the animals the service everything more than a 5* service. The drives were exciting each day it was like being in Jungle Book, Lion King all the things you see on tv were happening right in front of us.  Our driver Boniface was truly exceptional, his knowledge of all the different animals was out of this world. How he spotted the Leopard on the tree still baffles us and we spent quite some time just taking in that view.
The moment we left Tanzania on a small plane with about 8 seats to arriving at Zanzibar airport a step away from any airport we both had been too, I was getting abit anxious. Our drive to Esque Zulu took about an hour and a half, I just wanted to see the hotel! We arrived and were treated like royalty stepped in to the lobby and words cannot describe the view the swimming pool, the jetty and the ocean. WOW!!! The suite was beyond expectation truly amazing. 
The holiday was exceptional and we remember and talk about it still recommending it to all of our friends and family. I wanted to say a massive Thank you for such an amazing trip it was breathtaking form the moment we landed to the moment we got on our last plane. I would highly recommended anyone to go on the Safari with you, Rickshaw Travels. 
From being a one destination at a time kind of person and seeing the bright lights of Vegas, I now view holidays as an adventure, taking me out of my comfort zone and taking in new experiences and cultures. 
Thank you from the both of us for our life changing honeymoon. 

Sairam Subramanian
Zanzibar - Tanzania

The trip of Zanzibar during the Dec 2014 holidays was fabulous. It started from the property suggestion in Zanzibar, well coordinated from the time we landed at Zanzibar, airport transfers and until the departure.

Also to mention, the hospitality extended by Gold Zanzibar Beach House team during our stay is much commendable.

The above all would have not been possible but for the good tour agent. 

Thanks a lot  Mr. Bhavin and  you deserve all the credits.  Looking forward in the near future to plan some more good trips for our holidays.

Best regards,

Sairam Subramaniam

Ahmed Abb

Hello Bhavin , 

Happy new year 

Just to let you know, thank you for arranging, travel and hotel for Maa and Myself, to India. 

Great job. Thank you 

Ahmed  Abb

Zubeda Bhagat

Dear Bhavin,


Now just back from the wonderful trip. Everything just went brilliantly well and just as you had said, so thank you for our wonderful holiday. I will write a report about this in Trip Advisor about your company and will copy it to you when I do.


Zubeda Fazal and Nizar Fazal were very happy with the trip too. We recommended you to several people who were at the wedding in Zanzibar and we will carry on recommending Rickshaw Travel to many of our friends in future.


Thank you once again to you and your Tanzania team for making our holiday enjoyable and painless. By the way Zubeda Fazal was delighted that she made it to Moshi and saw the places she wanted to visit after over 40 years! So thank you from her too.


Kind regards,


Naveen Gill Party
Tanzania Safari / Zanzibar

Hi Bhavin

Sorry, I meant to write to you on this, but as usual got caught up with things when I got back.

I can say that for the whole family this was one of our favourite holidays. Your advice on which places to visit and how long to stay gave us a great plan which our guide Mr Robi executed perfectly. I can safely say that Mr Robi made our holiday and that without him it would not have been half as good. He went out of his way to make sure we were comfortable, seeing everything we possibly could in our limited time and imparting his great knowledge on the local wildlife. Because of his perseverance in the parks we saw some unique sights that we will never forget.

In relation to the lodges and hotels, we were very happy with the Serena and Sopa lodges and the resort in Zanzibar was beautiful! All the airport transfers you organised worked out perfectly and we never had to worry about any contingencies.

A big thank you to yourself for organising and everyone involved at Rickshaw Holidays for making it happen.



Kiran Bhagattjee and family
Dubai Holiday

Dear Bhavin

Just a note to say that me and my family had a very wonderful time in Dubai @ The Palm Atlantis, all arrangements you made were perfect and worked like clockwork. Everything happened as expected and there were no let downs of any kind.

Hotel accommodated all our request we made through you i.e., connecting rooms in fact they gave all 3 rooms next to each other. Airport transfers were also spot on and they even accommodated me and my wife on our return lag to go back to airport (though we were not supposed to!)

So all in all it was a very pleasant experience of Dubai for me and my family especially for my son in law who came to Dubai first time ever

Kind regards

Kiran Bhagattjee and family

Hans Peter

Dear Pooja and Bhavin,

Just to reconnect after our trip. Everything went very smoothly and we had a great time.

Deepak was wonderful, sensitive to our interests (e.g. we wanted to visit certain schools in Arusha) and willing to put in time and effort to get us up to speed on things like culture, climate and history and to follow up on issues. Lavina was immediately on the phone when we needed her. And Sisty is a real professional, not a man of many words but hugely focused on the task and--as we noticed over time--one of the best game spotters in the parks. We saw all those large tour companies, spoke to quite a few of the clients, and felt very privileged to have this tailor-made, flexible and personalised service. There is little I would recommend to improve.

Thanks a lot and hopefully we'll be in business again in future.

Regards, Hans Peter

Amanda Wiseman
Tanzania with Zanzibar

Sorry I am at work so will have to keep this brief.

I thought yourself and Godfrrey both did an excellent job of tailoring to our needs.  Godfrrey was very friendly and knowledgeable and coped very well with two ladies! Our preference was most definitely for the more authentic lodges – Serena and especially the Explorean Lodge which was wonderful.  Sopa was too commercial for us.

Zanzibar was not our favourite place.  The attitude of the staff seemed very different than on mainland Tanzania where they are so friendly.  We found staff to be quite sarcastic but perhaps this is miscommunication.

If we did it again we would probably cut costs by not including Zanzibar but instead including some rest days at somewhere like the Serengeti Serena or the Explorean Lodge.  We would choose to see more the Serengeti rather than spend the time in Zanzibar.

Two people Greg and Carl have asked me for details and I will of course be recommending you. If you have the final itinerary to hand please email it to me today and I will forward it onto them for you.

Many thanks indeed for all your help and for looking after us so well.

Amanda Wiseman 

Eleanor Kent
Tanzania Holiday

Hi Bhavin - Finally managed to find time to do this email regarding our holiday from 14 to 29 December, 2013.
When I first contacted Bhavin to arrange our holiday, I told him what we were looking for and he came up with the most fantastic arrangements, nothing seemed to be too much trouble for him.
From the moment our driver Boniface picked us up at Kilimanjaro airport we were made to feel very special and most welcome. Having been advised we were a mature couple they thought of everything for our comfort, from a box to get into the 4x4 to extra cushions. On our arrival at Arusha lodge we were met my Deepak who took time to explain everything to us and assured us that Boniface would take great care of us.
Each lodge was wonderful from the Ngorongoro crater, the Serengeti and lake Manyara, we were treated like royalty. We would particularly mention the head chief at the Explorean lodge who gave us a card with name Morley Stanley on it, we are not sure if this was his card or just a way for us to contact him if we needed help, he was wonderful and spent time and effort finding us the best wine for our meal that evening. When he found out wewere going on to the Neptune Pwani beach resort he rang his cousin chef Rakesh Kumor to tell him to look after us., The safari was made extra special thanks to our wonderful driver and guide Boniface. He was excellent, knowledgeable and went out of his way to make it a dream safari, thank you Boniface.
On arrival at Pwani beach resort we felt we were in paradise, the entertainment each night was fabulous and the effort they went to bringing Father Christmas in on a sleigh pulled by an oxon was delightful. The staff were wonderful and always helpful. Our last night in Stonetown was great it was amazing to learn of its history and we felt totally safe walking around on our own.
All in all a fantastic holiday, we have recommended Rickshaw travels to people we met on holiday and to our friends and family here at home.
We feel special mention should be given to Bhavin for all the time he spent ensuring everything was ok before we left and of course Boniface who made the safari extra special, thank you so much both of you and we hope your company gives you the recognition you deserve.
Many thanks
Eleanor and Gary Kent

Susan Shelly Party
Tanzania Zanzibar

Dear Bhavin

I am sorry it has taken so long for me to reply to your email. I would like to thank you for arranging such a great trip to Tanzania it was truly wonderful.

Please could you pass on my thanks to the Rickshaw office in Arusha and particularly to Godfrrey our driver who made the holiday so enjoyable.

I have made up my mind that I will go back within the next 2 years so you have not heard the last of me yet. I have no hesitation in recommending Rickshaw to anyone.

Many Thanks


Steve and Nicole
Tanzania with Zanzibar

Hi Veronica

Our trip was fantastic thankyou!! Everything went really well and was very well organised, myself and my wife both really enjoyed it, the safari was excellent and Ras Nungwi was a beautiful place to stay, we thought Tanzania was beautiful and hopefully will be going back,

Kind regards

Steve and Nicole

Alnoor Samji
Dar Es Salaam & Zanzibar

Rickshaw Travels have organised two superb visits to Tanzania for us, with each trip including a few days in Dar es Salaam, tailor-made safari and relaxation in Zanzibar.

Listening to and understanding our requirements, they carefully combined new lodges (which were not on the tourist map yet) with other, more established properties, paying great attention to every detail. On both occasions it seemed as though our private safari guide had been personally selected for us.

We did check around for prices and found that mainstream travel agents and tour companies were offering similar rates but having seen their large groups a few times on the safari circuit, I doubt very much if they could ever have given us the same experience!

Penny Dawson Malone Family
Tanzania with Zanzibar

We went to Tanzania as a family of 3. Our son was 13 at the time. I was nervous about going particularly due to a recent health diagnosis. 

Bhavin organised our holiday and it was amazing. We took out extra insurance so i could leave the Serengeti in case of an emergency and that gave me reassurance. The accommodation was A1. The tented accommodation was also fabulous and it was fantastic to see all of the animals some very close up to the jeep.   We stayed at ngorongoro crater and it was at the very top we had a lodge where the zebras were grazing outside the window. Wow. What a memory. My son had the opportunity to come for a drink at the main building but stayed behind to watch the zebras. That experience will stay with me for a lifetime. We felt very well looked  throughout the stay and I wouldn't hesitate to recommend this organisation to anyone planning a holiday.


Anaar Kanji

Hi Bhavin

This is to say that three members of my family including me booked our journey to India during July/August 2013 with Rickshaw Holidays.

The journey had many functions: religious, health-related as well as pleasure related.

I must say that the understanding and engagement of the agency was remarkable. They understood all that needed to be done and took great deal of care to arrange every detail of our travel. This care was felt through out the journey and with all the personnel – from car drivers to guides and the managers who came to receive and were there to ensure our departure at every point was safe and secure. We had managers able to answer queries – of which there were not many as everything was well organised – even late at night. We had bookings in the most comfortable hotels that had very high standards and the face of India we saw as beautiful throughout.

The important thing was that at the time of setting up our schedule, utmost care was given and where needed, authoritative position taken to ensure that we had the best travel/accommodation options as well as our time was properly managed. We needed to have a pace that was appropriate for us and we secured it with Rickshaw Holidays.

This is to say thank you very much for your wonderful services, your thoughts and your care for our journey.

Apologies for the delay in writing back.

With best wishes

Anaar Kanji

Damodar Chavda Family, Manchester
Tanzania Holiday

Hello Bhavin

This is just a quick email to let you know how much we appreciated the lengths and efforts you went to, to provide us with such and enjoyable and memorable trip to Tanzania. 

I would also like to thank you for the personal touch you gave to our tailor made trip. We especially enjoyed the safari and trip to Zanzibar.


Damodar Chavda

Atish Patel

Hi Chetan, the Hotels and Transfers were perfect, thank you very much.  As usual, your service regarding any amendments was quick and efficient.

Atish Patel Family (UK)


July 2013 - Honeymoon in Essque Zalu, Zanzibar (Fantastic Service, Very Reliable)

We booked our honeymoon with Rickshaw Travels after we received a recommendation from a friend. The main advantage of working with Rickshaw is that they are based both in London and Dar es Salaam. The local office helped with their knowledge of the area and different hotels, therefore they found it easier to recommend what we had in mind.  From the moment we started the enquiries they were extremely helpful and efficient. On my own search with the limited knowledge I had of Zanzibar I was finding it difficult to find a good honeymoon package, Andrea though managed to find us a package with our budget within a day; they also helped to book our flights to Zanzibar and included airport transfers with very good and reliable companies at no extra cost!

The hotel resort itself was brilliant as recommended by the agency. It was exactly what we requested with superb services. The whole experience was really very well organized, with no troubles on our journey at all. The only negative I would say, and this had nothing to do with the agency itself was that the hotel lacked evening entertainment and it would be good to give couples a pre warning about this, but bar this, probably the best service we have had dealing with a travel agency!

Tanzania & South Africa

Hi Pooja, Happy New Year to you as well. Sorry for the delay, the jet lag was killing me. We really enjoyed our tour with Rickshaw! All the drivers were punctual, polite and courteous.

Our driver in Tanzania - Richard- was super! He was very good with our kids and they just loved him. He was very knowledgeable.

In Kenya, Mr Karasha was fantastic as well. The lodges were great. Finch Hattons was truly superior!

I will recommend your company whole heartedly! Thank you for your attention to details - the batiks are lovely. I hope to travel with you again.

Thelma Frye Mrs
Kenya and Zanzibar

Dear Bhavin,

I am glad to say that I had the most excellent service from you for my trip to Kenya and Zanzibar. Everything you arranged worked perfectly, including a very nice and competent driver in Nairobi. Alas I broke my arm on the first evening in Zanzibar and could not do the trips you had booked for me there. But I am grateful to you for the refund.

I cannot recommend highly enough the unique and wonderful hotel in Nairobi, GIRAFFE MANOR, and it was only because of your Nairobi office that I managed to get a booking there. Feeding the giraffes from the breakfast table is an experience I will never forget. A thousand thanks for all your care and concern for my memorable trip.

Best wishes for the New Year.

Heather Fish Party
Tanzania Safari

Dear Bhavin,

Yes we had a great trip to Tanzania. All the arrangements went like clockwork and Edward was an excellent safari guide. We can't believe how much we saw!!
Because our flight from Arusha to Dar es Salaam was brought forward, with Edward's help we changed the location of our last night to the Lake Manyara Serena lodge, to make the journey back easier. Have to say we loved this hotel, as we did the Serengeti Serena. It's amazing to stay in the Ngorongoro crater, but somehow the stone made the hotel seem darker.

The safari was a wonderful experience.

Thank you to you, Pooja and everyone else concerned in the arrangements for our trip - it was amazing.

Iqbal and Tasleem Kanji

Rickshaw UK

Dear Bhavin,

Here is some feedback from our trip.

We had a really wonderful time in Langkawi. The island is tropical green paradise and the Berjaya Resort you selected more than met our expectations. It was was made up of individual modern chalets that were nestled in the rainforest and gave us a real feel for living alongside nature. As is was quite a large resort an efficient shuttle service was provided between the lobby area and our chalet, which was valuable.

The staff were friendly and always ready to help and had lots of information about all the activities available on the island. The many restaurants at the resort provided diverse and delicious authentic cuisine.

Transfers were efficient and the driver you arranged was punctual and helpful.

Overall we had a brilliant time in Langkawi and would like to thank you for organising a fantastic trip so efficiently and at such short notice.

Thanks again for all your help!

Alpen & Roshni Khagram , United Kingdom
Tanzania Safari and Zanzibar

Many Thanks Bhavin and all the Rickshaw Travel group for organising such a special trip for us. We are forever grateful for everything you have done for us. We would never have been able to execute such an action packed holiday without you guys.

From the moment we got off the plane we were so well looked after as our transfers were always on time and we always had really friendly drivers . The hotels were perfectly to our taste and were also so accommodating to our special vegetarian diets.

Last but definitely not least the safari package you guys set up for us was second to none! This is definitely a trip that will stay with us forever.

Thanks ever so much to all the Rickshaw Travel Team we will be recommending you guys to everyone we know!

Saleem Karim

Rickshaw UK

Bhavin: Many thanks for managing our Hotel bookings. We received an excellent service from you by understanding our needs. The Sheraton Hotel upgraded our room to Garden Suite which was a welcome surprise. They also provided a very good service to us. I will put you on top of my list for recommendations.

Alison Dent

Rickshaw UK

Dear Bhavin,

We have been to several tropical destinations over the years and I can honestly say Zanzibar is by far our favourite. Everything was perfect. Kenyan Airways were very efficent and although there is a connecting flight is was suprisingly easy to get to Zanzibar. Your Agent on the island was waiting when we arrived.He was a very informative,polite young man. He returned the following day to confirm our flights and make sure we were happy with everything.

The Hotel was excellent. Rooms were beautiful and spotlessly clean, sprayed every night so didn't get bitten once. The staff were great.We were upgraded as you requested.Food was fantastic ,great choice and plentiful. The Hotel grounds were immaculate. The location was breathtaking, the most beautiful beach we have ever seen. Its refreshing to be on a beach where locals play and work.We never once felt threatened everyone was polite and friendly. Of couse the beach boys are trying to make a living but they never harrassed us.

Zanzibar has such a strong identity, it feels very exotic unlike any other tropical island we have visited. We have no complaints everything was perfect.

We would highly recommend Zanzibar and the Neptune Hotel. We will be going back.

Thank you so much for organising our trip.

Meet & Greet, Zanzibar

Rickshaw UK

Thank you for arranging the services requested by me. I am glad to say all services were delivered as arranged & requested. Your drivers were very helpful & on time & also went out of their way when our airline failed to put some of our bags on our flight. Your drivers took it upon themselves to ensure the bags were collected & delivered to our hotel when the airline eventually got the bags to Zanzibar airport. I am very pleased it all went as planned, especially as we were a big group with different arrival & departure timings. Your associates in Zanzibar did not let us down once. Again, Thank you for your services. Rest assured I would not hesitate to use your services again.

Mukesh Rastogi
Kenya - Nairobi, Masai Mara, Mt. Kenya, Nakuru & Aberdare National Park

Dear Ms Sheena, Happy New year to you all in Kenya.

Nigeria is on hold due to nationwide strike hence the delay in responding to your mail.

My wife and I would like to thank Rickshaw travels for letting us end the year on such pleasant note. We had wonderful trip. Thanks to your excellent arrangements. We appreciate your personal interest in our stay and look forward to enjoy your hospitality in future. We would also like to express our sincere gratitude to Mr Jackson, our tour guide, to made this trip an unforgettable experience. If ever you visit Nigeria, please be in touch. Thanking you.

Sharon & Fred

Sheena, sorry for the delay. Fred and I got back from Africa on Saturday night and have been a little jet lagged. Thank you so much for your hard work and coordination of our trip. It was definitely a trip of a lifetime for both of us - one that we will never forget. This would not have been possible without your help. Everything was perfect.

Thanks again - and we will defnitely recommend you and Rickshaw Travels

Nazir & Nasreen Sunderani


Hi Deepak, Happy New year to you. We were sorry to have missed seeing you, hope you are feeling better now.

We wanted to let you know that our trip was fantastic. Everything went like clockwork. The safari was amazing, we saw a lot of wildlife, which thrilled our children. Robbie our driver/guide was calm, professional and a pleasure to deal with. He looked after the vehicle like it was his own, washed it, kept it clean and drove very carefully. We feel he is an asset to your company, because clients like to deal with someone with his personality.

Deepak we want to thank you for arranging the safari, the gift basket and all our other arrangements. We had a trip of a lifetime and want to thank you for your professionalism. We will always remember this trip. We will definately be recommending you to our friends and colleagues.
thank you again.

Ngorongoro/Serengeti Safar

A big 'thank you' to you Deepak and anyone else involved in preparing our safari trip! It was excellent!! All of us had a good time. We were a bit anxious coz of Aryeh s health but thankfully things fell at its place and to our favour. Many thanks to Deepak for getting me the medicine and the pillows. Really appreciate his kind gesture. I have given the money for the medicine to Bonaphace to be handed over to Deepak. Bonaphace was our superstar!! He was so good, we managed to see so much - all thanks to him. We are on our way home from znz. I will try and send you a few of the snaps we took. We loved the Sopa at Ngorongoro and we hope to do that once more .. Thanks again.

Salima and Alim Ladha
Serengeti - 3 Park Safari

Thank you so much for organising our superb Safari! From the moment we arrived until our departure, everything was extremely well organised. We felt relaxed and well taken care of. From the special touch of locally produced snacks, to our knowledgable and experienced guide Edward, who took care to point out the incredible flora and fauna, everything exceeded our expectations. We would recommend you to our friends and family without hesitation!

George Mathew, Managing Director, PackSolutions

"Dear Sheena, I just want to say that your choice of Base Camp was the best. It was a mind blowing experience for myself and Olf Hoffman, both seasoned travellers. I have traveled widely around the world, including America, Europe and Asia and closer home several countries in Africa. I have been to the Mara over ten times BUT this was by far the best experience!!

No wonder Barack Obama and family stayed here.

The experience was one of going back to nature-simple but extremely well maintained tents, food and an uneatable service coupled with very helpful Masai people, who were never short on smiles. I liked it that we did not have TV's or even power supply. A completely 'green' experience!! I will certainly visit again!! Thanks to you and team for chossing Base Camp! Cheers

Dr P. Govinda Rao - Doha-Qatar

“Namaste. We are good and safely back to Doha with very nice memories of Tanzania. When we met Deepak on our journey to Zanzibar, we expressed our fullest satisfaction for the Northern Circuit Safari. We all enjoyed our Stay in Tanzania very well. The arrangements made by Rickshaw Travels were excellent. Accommodations provided at all the places were much beyond our expectations. The plantation lodge was very special and should be rated as outstanding. The resort at Zanzibar was also very nice and we thoroughly enjoyed the beaches and Dolphin Safari. Last but not the least, our special thanks and appreciation to the driver-cum-guide Mr Edward for his punctuality, patience and good manners.

Overall, the quality of the arrangements made by your agency is excellent. All the services provided are to our fullest satisfaction. There is nothing which we could suggest for improvement. The only thing we did not think of was going to the foot hills of Kilimanjaro Mountain. We did not specifically ask for it. It was our mistake. For future tourists you can perhaps suggest.

We have no hesitation in recommending your Travel company to any of our friends/relatives if asked for.

Thanks again for all your support and cooperation”

Herbert Henrich
Mombasa - Kenya

"Hi Sheena, Our stay at Hemingways was pleasant, accommodation adequate, breakfast first rate, friendly and helpful staff. Free Internet was appreciated.

Thanks for organizing our trip, including all the transfers and bookings.

Aman and Naz Kermally - Toronto, Canada
June/July 2011

June/July 2011 (South Africa, Tanzania/Zanzibar)

“Our long awaited trip, arranged by your friendly staff in Dar-es-salaam, started in South Africa, in Capetown.  The trip was "perfect" in every sence of the word. After spending 4 amazing days travelling around Capetown, we made our way to Zanzibar, which was just as fabulous.  This was followed by a break in Dar es salaam. A few days later we flew to Arusha for our long awaited four-day safari to the Ngorongo Crater and Serengeti.  We stayed at the Serena Lodges and even bumped into some friends from Toronto during one of the dinners! Our driver, Sisti, was just amazing.  He took care of all our needs.  The migration of the wildebeest was a sight to behold.  We narrowly missed viewing a lioness kill a baby gazelle.  When we spotted the liioness, she had the baby in her jaws. On the third day, it was giraffes at very close quarters, zebras by the hundreds and wildebeest by the thousands.  But a few hours later, it was a 45 min. stop with 8 elephants near a mud hole.  For me, this experience capped it all.  Aman wanted to leave after 10 minutes but Sisti knew I wanted to stay, so he told Aman "Mama is not ready, we will wait till she says go". That was cute.  After the safari, we spent two days in Mwanza to relax.  All in all, the staff at all offices went beyond their call of duty to make sure we were comfortable throughtout the trip. Having said this, I am happy to say that after such a great time, I joined The Rickshaw Travel Group and operate as Rickshaw Safaris Canada, in Toronto.  I now look forward to making other people's safari dreams come true.”

Aman and Naz Kermally - Toronto, Canada 

Puneeta Mathur

"We would like to thank you all for all the help in making our visit to Kenya a big success. We had a wonderful time. Veera - thank you so much for all the guidance and taking my numerous calls in the middle of your work days! Sheena and Sonal - for the great plan and making all the perfect bookings; the drivers - Alex and Lucas were awesome and patiently drove us around everywhere Vivek - for being really nice by giving us Veera's contact!! :-)

Once again, thank you all and hope to see you in India sometime soon! :-)

Sonal Shah
Masai Mara - Kenya

Hey sheena, Thanks for organising our trip to Mara, the camp was a home away from home. Beautifully located and very personal. All the staff were extremely friendly and helpful always. We had awesome rooms with view of the mara triangle and girraFfes, zebras, gazelles all around the camp. The food was brilliant it is the first camp I've had jiko pizza like home. Pls thank the entire staff and camp from me.

B.K.Hegde - Country manager, Tiga Group of Companies- Khartoum, Sudan.
Masai Mara - Kenya

"Dear Sheena - We had a wonderful time in our vacation at Masai Mara and Mombasa. Sarova group of hotels are truly offered world class hospitality. Your drivers were good and on time all the while. The whole trip was a memorable one. Small hitches happen here and there which we shall fine tune in future.

All the credit for an excellent arrangement goes to one person certainly and it is you!

We shall be thankful for all the help you rendered and you have one more permanent globe trotting customer who would seek your assistance whenever he  make a trip in your territory.

My wife and son joins me in thanking you profoundly, please convey our thanks and regards to Mr.Prasanna Pillai.

Murat, Seden, Engin, Arzu, Oguz, Esra

26th May, 2011 (Tanzania)

“You should be proud of your team and operation !

We were 3 couples traveling Zanzibar, Serengeti NP, Ngorongoro Crater, Lake Manyara NP, Arusha and the slopes of Kilimanjaro. All your team members who made this picture come true were prizeworthy.

The Best Actress Oscar goes to your tour consultant for her talent, patience, creative and hard work. How many e-mails for weeks did come back and forth and how many times did the program details have changed ? It wouldn't happen, if she was not there. She made everything possible for us. It was a real pleasure to work with her. Supporting Actor Oscar goes to your Manager in Arusha. We could see his smiling face even from his voice on the phone whenever we called him for help. It was good to know he were there. No problem can resist him :)) It was also a pleasure to meet him in person in Arusha. Thanks a lot Mr. Manager

Best Director Award is for Prof. Edu (the nickname we gave him), our great guide and driver. The man with a big and warm heart. What a BIG chance it was to have him as our company. The man who knows everything except saying "No". Edward would bring us tigers from Asia, if we wanted him to show us some in Serengeti :)) All six us adore him and he is our lifelong friend now... THANK YOU EDWARD ! Hope to meet again ...

Our trip was like a Picture that every minute of it was well planned and very well played. It takes the Best Picture Oscar, a movie that we will never forget...”

Sabine Griesbach - ARD German Television, Studio Nairobi

(While making the documentary on Serengeti Highway)

“Your professional and personalized style was most welcome (keeping in mind also that we contacted you at very short notice).

All hotel bookings in Arusha and in Serengeti worked out very well.

Your guide Richard Maige contributed very much to the success of our trip. His broad knowledge of people, locations and languages combined with his very pleasant personality made him most valuable for our filming trip.

Many thanks to you and the team at Rickshaw / Arusha. I am glad we worked together and I will continue doing so in future.”

RUKUNDO Vincent de Paul

“The company is really helpful and i am very interesting in your work, i am sure you'll grow up over here, but you should have the Tour consultant especially in charge of Tourism, you know this sector is fast developing in Rwanda and you're better experienced. Thanking you for your help, really welcome again and good job!”